Social Currency

“The bomb buried in Obamacare explodes today,” Rick Ungar declares in a December 2nd Forbes blog post describing a regulatory provision in the Affordable Care Act:

"[T]he medical loss ratio...requires health insurance companies to spend 80% of the consumers’ premium dollars they collect—85% for large group insurers—on actual medical care rather than overhead, marketing expenses and profit. Failure on the part of insurers to meet this requirement will result in the insurers having to send their customers a rebate check representing the amount in which they underspend on actual medical care."

If this regulation is indeed a bomb, then nonprofit administrators must now be totally shell-shocked from navigating the demands of donors, institutional funders, government agencies charity rating agencies, consultants and even board members who want similar oversight of the ratio between program and administrative or fundraising expenditures and then use that data to make claims about operational efficiency. 

The fact that this kind of ratio system is now being applied prominently to a for-profit industry gives us an opportunity to highlight the way similar measures have served as a minefield in the nonprofit sector for years.

The differences between nonprofits and insurance giants are more striking than the similarities. As for-profit entities, insurance companies’ customers are expected to pay a market rate for their services, these funds are always unrestricted, annual surpluses are encouraged rather than stigmatized, and financial gain is the primary motivator.  None of these apply broadly to nonprofits.

Presumably as a matter of public policy, the medical loss ratio is being applied to insurance companies because those companies might otherwise spend even more on lavish executive salaries, luxurious offices, and so on.  But, in an environment where nonprofits face restricted grants and overall scarcity of funds, not to mention baseline commitment to mission, what would be the equivalent goal for imposing such ratios on the nonprofit sector?  Are such measures likely to be successful in inducing “operational efficiency?” 

In posts following up on Ungar’s initial article, Sarah Kliff (on the Washingon Post’s site) and Ungar raise the issue of how the government will define which expenses qualify as direct medical care, which will be administrative expenses, and which expenses could be left out of the equation altogether.  Many of these particulars seem to be addressed up front in the legislation, though one assumes that the financial staff of insurance companies will ultimately find room for interpretation. 

For the nonprofit sector, too, that room for interpretation is significant.

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I recently had the pleasure of attending the groundbreaking ceremony for the expansion of the El Nuevo San Juan Health Center in the South Bronx.   It was a warm Friday morning in July and excitement was in the air as I joined my colleagues from Nonprofit Finance Fund, our lending partners, community supporters, dignitaries and the dedicated team at Urban Health Plan on Simpson Street to celebrate the beginning of an extensive expansion of the El Nuevo San Juan Health Center, which would more than double the size of the community health center.  Beyond the excitement that we were about to witness the start of a project that would support significant expansion of health services to the community, all those who attended the ceremony also had the privilege of donning blue exam gloves and participating in the choreography for a rendition of “Crazy Little Thing Called Health,” a Queen song appropriately re-mastered for the health center.

El Nuevo San Juan Health Center is a community health center which opened in 2001 and is the main site of Urban Health Plan.  Founded in 1974 by Dr. Richard Izquierdo, Urban Health Plan is a New York-based not-for-profit network of federally qualified health centers (more commonly referred to as FQHCs) and offers an array of health services, including obstetrics and gynecology, pediatrics, adolescent medicine, adult primary care, urgent care, dental and mental health. 

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