Social Currency

"Over the past 3 years, the length of stays at our shelter has increased from 11 to 27 to 33 nights, because of a lack of affordable housing. We are scrambling to come up with creative solutions to shelter women for whom we have no room. Economic recovery is still not a reality here."

-Sarah Lange, Abby's House

This is a quote from one of the 4,607 respondents to NFF's just-released Annual State of the Sector Survey. If this sounds a lot like your organization's situation, you are not alone. This year's respondents tell a collective story of a sector still stretched thin, with organizations feeling distant from their funders and boards, and staff facing more work with less money and fewer benefits to take home. While the recession may be over, the nonprofit financial crisis isn't. Here are a few facts from the survey (to check out detailed results and analysis, visit the main survey page):

  • 85% of nonprofits experienced an increase in the demand for services in 2011.
  • This is on top of years of increased demand: previous NFF surveys found that 77% of nonprofits experienced an increase in demand in 2010; 71% experienced an increase in 2009; and 73% experienced an increase in 2008.
  • 88% expect an increase in demand for services in 2012. 57% have 3 months or less cash-on-hand. 87% said their financial outlook won't get any better in 2012.

NFF conducts the State of the Sector Survey to provide the sector with concrete data to act as a compass for decision-making. While there are some glimmers of financial improvement, the fact remains that people who need nonprofit services are slipping through the holes in the safety net. In the current system, nonprofits cannot keep up. And with government funding on the decline and private funding not making up the difference, there are no signs that things will get better any time soon.

We'll be taking a closer look at the results over the next few months and posting them here. In the meantime, take a look at our new Survey Analyzer. In our efforts to make the data more readily available to even more people in the sector, we created a tool that allows you to filter the results by geography, sector, and/or annual expense. Please share with us here what you find!

Nonprofit Finance Fund recently released its 2011 sector survey which revealed that 10% of respondents had no (writ large) cash on hand. Seeing this dire statistic in print only validated my current personal experiences as a board trustee. In the last 90 days, three nonprofits that I serve with have entered into or are creeping towards the zone of insolvency, the shadowy netherworld that marks the beginning of the end. While the zone is not universally defined, one accepted standard is the place in time where cash flow is insufficient to pay bills as they come due. In the face of depleted reserves, slow-paying receivables, and shrinking or misaligned revenues, a number of nonprofits are now making the difficult decision to close shop.

One might think that walking away from an unprofitable venture would be a no-brainer when in fact it can be both a complex and expensive process. One of the key expenses that must be considered is human costs. If a company is manufacturing “thingamajigs” it’s fairly simple to shut down the machine. However, if the company is a homeless shelter, shutting down the machine means transitioning consumers to adequate new housing, finding appropriate replacement supportive services (i.e. healthcare, childcare, food supplements), and helping the consumer through the anxiety of being uprooted again. At the same time, the organization must navigate and finance staff transition. The improper or untimely handling of issues such as unemployment benefits, termination of contracts, and the conversion of retirement accounts can create personal liabilities for volunteer board members (who, by the way, may be driving the bus in the absence of paid staff). Read More

For each of the past three years, Nonprofit Finance Fund has conducted a nonprofit ‘State of the Sector’ survey. We just finished analyzing this year’s results, and I am struck by a few things.

First, I am grateful that nearly 2000 nonprofit leaders recognized the importance of sharing their stories, and took the time to do so. Their collective voice shows a sector that is resilient, creative, and proud of what it has been able to achieve in such challenging circumstances. Yet there is also a warning contained in the results, one intended to send a powerful wake-up call to all of us who support and rely on the nonprofit sector. Respondents told us they are stretched thin and performing acts of extraordinary financial courage in order to keep providing services. Implicit in some messages—and explicit in others—is that the current situation is unsustainable. Either nonprofit leaders get more support, or they will be forced to shut down vital programs—or entire organizations. In a country where nonprofits comprise much of the social safety net, this endangers our most vulnerable neighbors.

I am struck by the big picture, but I am moved by some of the individual stories. Most of the survey questions were multiple choice, but, when given the chance, many respondents wrote substantive replies to questions like ‘what are you most proud of about how your organization responded to 2010 financial conditions’ and ‘if you could ask funders to do one thing differently to better help your organization, what would it be?’ Some responses showed healthy adjustments, ones that are likely to benefit the organization long-term, such as monthly financial check-ins, scenario planning, or strategic partnerships. Others showed a sector too often on the financial brink: one executive director took a second mortgage on her home when state contracts didn’t deliver promised payments. ALL responses demonstrate a sector of people who are passionate about their missions, and who will go to great lengths to sustain those missions.

The creativity, passion and resilience are awe-inspiring—and necessary—as there will never be enough money to support all the worthy causes. Yet I am also reminded of the idiom: ‘Give an inch, and they’ll take a mile.’ The voices in our survey come from people who didn’t have inches to give, yet the miles have already been extracted. I worry that, unless something changes, fewer and fewer organizations will be able to go the distance.

Recently, a nonprofit leader who was considering whether to take the NFF State of the Sector survey asked us: “So how do you use these results, anyway?”  Good question.  And the (unspoken) question behind the question is an equally valid one: “I’m busy running an organization that provides valuable services in the community.  Why is it important for me to take time away from that to fill out this survey?”

Our survey is discussed widely by a variety of stakeholders in the months following the release of the results, and our hope is (and experience shows) that funders use the information to improve their awareness of, and ability to respond to, the sector’s needs. We also hope (and have witnessed) that nonprofits use the results as a broad benchmark for their own experiences, to understand that they are not alone in what they are experiencing, and to relate their own financial situation and actions to the wider sector.

So how do we tell the world about the survey results?  They’re only useful if people know about them!  First, we issue a national press release about the survey results.  In each of the past two years, the results drew the attention of national mainstream and philanthropic press, and, in nonprofit sector blogs, served as a basic touchstone for discussions about trends in the sector.   In short, the survey serves as a bellwether for the sector’s health, raising widespread awareness of major challenges like cash shortages, deficits, and the need to make difficult financial decisions.

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