hopeFound: Finding the Way through Data, Discipline, & Dialogue

hopeFound, formerly known as the Friends of Shattuck Shelter, is dedicated to preventing and ending homelessness in the greater Boston area. Its services help men and women recover from addiction and find employment, housing, and hope for a better future. In 2005, hopeFound encountered some serious financial challenges that had the potential to put its mission at risk. The Board and newly hired Executive Director knew that major changes were needed for hopeFound to survive and thrive. On its own road to recovery, hopeFound engaged Nonprofit Finance Fund (NFF) to help reveal the true story and reasons behind its financial situation.  Over the next 5 years, hopeFound used NFF’s findings as the spark to transform into a sustainable nonprofit achieving more social impact than ever before—all while weathering one of the worst recessions in decades.